Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.
Shipping Origin
All orders are dispatched from Sydney, NSW, Australia.
Domestic Shipping — Australia
We currently offer the following shipping options within Australia:
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Standard Shipping — $11 AUD
Estimated delivery: 3–5 business days -
Free Standard Shipping on orders of $100 AUD or more
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Express Shipping — $15 AUD
Estimated delivery: 1–2 business days
Delivery estimates begin once your order has been dispatched and do not include our 1–3 business day processing time.
International Shipping
We ship to selected international destinations.
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Standard International Shipping — $25 AUD
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Estimated delivery: 8–15 business days
International delivery times may vary depending on the destination, customs processing and local postal services.
Customs, Duties and Taxes
International orders may be subject to import duties, taxes, customs fees or other charges imposed by the destination country.
These charges are not included in our product prices or shipping fees and, where applicable, are the responsibility of the recipient.
Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Please allow some time for tracking information to become active after your parcel has been lodged with the carrier.
Incorrect or Incomplete Addresses
Please check your shipping address carefully before placing your order.
Tykno.Studio is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided at checkout.
If you notice an error in your shipping address, please contact us as soon as possible at contact@tyknostudio.com. We will do our best to update the address before the order is dispatched.
Lost or Delayed Parcels
If your order has not arrived within the estimated delivery timeframe, please contact us at contact@tyknostudio.com and we will do our best to assist you in locating your parcel.
Delivery Estimates
All delivery times are estimates only and may be affected by carrier delays, severe weather, customs processing, public holidays or other circumstances outside our reasonable control.
If you have any questions about shipping, please contact us at contact@tyknostudio.com.